Editorial draft available to read. Factual and language review is pending. Examples are illustrative.
Decision and scope
Measure waiting stages separately: receipt, source retrieval, the first useful information and the completed answer. Early text does not prove quick resolution. Define expectations for the actual task and retain slow cases as well as average measurements, because the longest waits often expose a different failure.
Illustrative example
Illustrative example: reading a prepared metric differs from comparing twenty documents. The longer task needs understandable progress and a cancellation option. If a source does not respond, identify what is missing. Do not present a partial answer as a complete verification of the business situation.
Acceptance check
Test large documents, concurrent users and slow sources. Check cancellation followed by another question: identical jobs should not accumulate. Accept the journey when people understand its state, can regain control and receive a useful outcome when the agreed waiting limit has been reached.
Key takeaways
- Accept the journey when people understand its state, can regain control and receive a useful outcome when the agreed waiting limit has been reached.