Editorial draft available to read. Factual and language review is pending. Examples are illustrative.
Decision and scope
A handover should demonstrate operational tasks rather than merely present attractive screens. Prepare the asset inventory, access arrangements, documentation, known limits and outstanding decisions. Include the people who will edit content, respond to requests and maintain the service so responsibilities do not disappear between teams.
Illustrative example
Illustrative example: the receiving owner publishes a draft, checks a fictional enquiry and locates the recovery procedure. The delivery team observes without performing every step on the owner's behalf. Questions become concrete documentation improvements rather than being dismissed as matters that can be explained informally later.
Acceptance check
Record accepted responsibilities and outstanding items with review dates. Verify access from the recipient's own accounts. Accept handover when the new owner can perform the agreed tasks and knows whom to contact when an exception falls outside those instructions.
Key takeaways
- Accept handover when the new owner can perform the agreed tasks and knows whom to contact when an exception falls outside those instructions.